Fluency in spoken and written English (additional languages are a plus)2+ years experience in software customer support (ideally B2B)... Click to read more.

Establish deep and trusting relationships with crucial stakeholders (including senior leaders) at the customer's organization particularly in IT Procurement Security Legal and Compliance.Regularly contribute to the team by developing new service offerings such as a Bring your own Key (BYOK) implementation proposing solutions to process bottlenecks or product limitations and establishing and documenting best practices learned from our customers.You're well-versed in how Software as a Service (SaaS) is designed built marketed and implemented. This understanding enables you to be creative with customers and help shape a roadmap that maximizes value for Mural and our customers.... Click to read more.